Cholamandalam Health Insurance vs Royal Sundaram Health Insurance

Mental health wellness has been on the centre stage for the past few years. Only in recent times, there is an acknowledgement that mental illnesses have the same impact as physical ailments. To make mental healthcare more accessible to citizens, the IRDAI urged insurers to begin offering mental health coverage in their health insurance policies. However, very few insurance providers do so. Thankfully, Royal Sundaram Health Insurance is one of the insurers that recognize the need for mental healthcare and cover stress-related disorders in its insurance policies. Take a look at this comparison guide of Cholamandalam Health Insurance and Royal Sundaram Health Insurance to see what else different health insurers offer. 

Cholamandalam Health Insurance vs Royal Sundaram Health Insurance – Overview 

Parameter Cholamandalam Health InsuranceRoyal Sundaram Health Insurance
No. of health insurance policies10+7
E-servicesPolicy salePolicy renewalClaim settlementOnline consultationBranch locator24x7 call assistancePolicy salePolicy renewalClaim settlementOnline consultationBranch locator 24×7 customer care
Branches100+150+
Claim settlement ratio50.01%81.50%
Cashless claim settlement time Unspecified3 hours
Hospital network8000+5,000+

Source: Annual Report of the Insurance Regulatory and Development Authority of India (IRDAI) – years 2019-20. 

Health Insurance Policies: Cholamandalam Health Insurance vs Royal Sundaram Health Insurance

Cholamandalam Health Insurance is part of Chennai’s Murugappa Group and the Mitsui Sumitomo Insurance Company from Japan. The company has won several awards for its performance in the insurance sector and recognized as one of the ‘Best Brands of 2020’ by the Economic Times. 

Royal Sundaram Health Insurance is a joint venture between Sundaram Finance and Ageas Insurance. The company has a large customer base (of over 4.1 million) and has garnered recognition for its services from the Economic Times (as one of the Best Brands of 2021) and more agencies. 

Individual and Family Floater Policy: 

Cholamandalam offers three insurance policies for individuals and families alike: 

  • Chola Healthline (with 4 sub-policies – Enrich, Privilege, Freedom, and Value) 
  • Chola Flexi Health 
  • Super Top-up 

They offer: 

  • Sums insured (SI) up to Rs. 2,50,00,000
  • Coverage for: 
  • Pre and post-hospital care 
  • In-patient hospital care
  • Domiciliary hospital care 
  • Daycare procedures 
  • Organ donor expenses 
  • AYUSH treatments that include: 
  1. Ayurveda
  2. Unani
  3. Siddha
  4. Homeopathy 
  • Out-patient departmental (OPD) treatment 
  • Maternity and newborn baby care 
  • Ambulance charges up to Rs. 5,000
  • Additional SI on injury caused due to road traffic accidents 
  • Up to Rs. 25,000 for a second medical opinion
  • A daily care benefit 

Royal Sundaram offers two insurance policies for individuals and families: 

  • Lifeline (with Classic, Supreme and Elite sub-policies) 
  • Family Plus 

They offer: 

  • SI up to Rs. 1,50,00,000 
  • Coverage for:
  • Pre and post-hospital care
  • In-patient hospital care
  • Domiciliary hospital care 
  • 200 daycare procedures
  • Organ donor expenses
  • AYUSH treatments
  • Maternity and newborn baby needs 
  • Post-discharge nutritional allowance 
  • Bariatric surgery 
  • Ambulance charges 
  • Health and wellness services 
  • Second medical opinion
  • OPD treatment 
  • Life support equipment 
  • 100% restoration of the SI 

Critical Illness Policy: 

Cholamandalam’s Critical Illness Policy offers: 

  • 2 sub-policies – Standard and Advanced 
  • SI up to Rs. 10,00,000
  • 100% payout of the SI upon the diagnosis of a listed critical illness  
  • Coverage for 12 life-threatening illnesses and surgical procedures such as: 
  • Cancer
  • Kidney failure
  • Permanent paralysis
  • Aorta surgery 
  • Major organ transplant 
  • Ambulance charges 

Royal Sundaram offers two critical illness policies: 

  • Critical Illness Lump-sum 
  • Critical Illness Reimbursement 

They provide:

  • SI up to Rs. 25,00,000
  • 100% of the SI on the diagnosis of a listed critical illness 
  • Coverage for:
  • 9 life-threatening illnesses and surgical procedures including: 
  1. Cancer
  2. Kidney failure
  3. Third-degree burns 
  4. Open heart replacement 
  5. Open-chest CABG 
  • Pre and post-hospital care 
  • In-patient hospital care 
  • Ambulance charges 

Arogya Sanjeevani Policy: 

Arogya Sanjeevani Policies are standard and affordable health insurance policies offered by all insurance companies, including Cholamandalam Health Insurance and Royal Sundaram Health Insurance

The policy offers similar benefits such as: 

  • SI up to Rs. 5,00,000
  • Coverage for:
  • Pre and post-hospital care
  • In-patient hospital care
  • Domiciliary hospital care 
  • Daycare procedures
  • Organ donor expenses
  • Advanced treatments 
  • AYUSH treatments
  • Ambulance charges 
  • Daily hospital cash allowances